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IT - Management or Leadership?

"Management is about control. Leadership is about releasing."
- John C. Maxwell from The 360 Degree Leader

Regarding IT management this quote could not be more relevant - especially for contractors who usually do not have dedicated IT staff.

Few things in business have the power to release (lead) than good IT systems. With good IT systems the right information can get to the right people at the right time to help them make better and better decisions. With good IT systems workflow can be more efficient and customer satisfaction can be improved.

If your IT strategy is "how little can we get by with" or is focused just on the basics like making sure everyone has working printers and e-mail then you are missing a ton of profits!

Information Week magazine had a great article called A Culture of 'No' which makes some great points about what IT should and should not be doing to help the organization.

Posted by David on December 2, 2006 08:15 PM|Permalink

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