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Value-Add Services Improving Relationships
Programs like this can make incremental money for a company like Home Depot but their primary purpose is to build loyalty.
Could you build programs like this within your company? Focus on both your customers and your vendors or subcontractors.
Do you have good internal systems that you could share with your key vendors or subcontractors? Could you help them learn to operate their businesses more efficiently?
GE helps their suppliers streamline their processes - if your suppliers and subcontractors are more efficient doesn't that help you as well?
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Favorite Book 2007
The Toyota Way is my favorite book for 2007. It had so many good ideas that I could not keep up and ended up reading it again and even buying the Field Book to go along with it.
Download Elegant Solutions from Change This which provides some highlights of the Toyota Production System. Too many ideas that are applicable to contractors to even count!
Recent Posts
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- Economy Or Just Bad (HORRIBLE) Business Practices?
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- Online Project Management Software
- Pre-Fabrication Saves 190,000 Hours Of Traffic Delays
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- Cut the Fat
- Great Insights
- Sprint Wireless Cards / Dell Laptop / Field Connectivity
- Estimating Cost Data
Management Class Series
Training Modules Specifically Designed For Contractors
- Construction Documentation Overview
- Scheduling
- Project Pre-Planning Impacted Jobsite Productivity
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- Change Orders Talent - “People Processes”
- Profit Dynamics For Construction Contracts
- Cash Flow & The Project Team
- Priorities (Time Management For Construction)
- Construction Financial Basics
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- Project Management Overview
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- Effective Superintendent Processes
- Implementing A Project Management System
- Organizational Planning For Contractors
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