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Is it the People or the System?
Whether the business goal is Project Managers doing better projections or a Foreman being better with their production it is often the people that get blamed when in fact many times the problem is the system.
People can improve the performance of a system - but only slightly. A well designed system will produce a relatively narrow range of performance variations across the entire team.
A poorly designed system will produce wide variations across the samem time.
People adjustments are very important but if you are currently seeing wide performance variations in your results then you should take a harder look at the systems and infrastructure you have in place.
CMO Magazine had a good article related to this subject called Ego Systems - well worth a quick read.
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Favorite Book 2007
The Toyota Way is my favorite book for 2007. It had so many good ideas that I could not keep up and ended up reading it again and even buying the Field Book to go along with it.
Download Elegant Solutions from Change This which provides some highlights of the Toyota Production System. Too many ideas that are applicable to contractors to even count!
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