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VoIP Learning Curve
InformationWeek > Voice-Over-IP > VoIP Gotchas > November 14, 2005
Excellent article detailing both the upside and downside of VoIP systems. Personally I've seen fantastic business results from the improved communication and lower costs of the VoIP systems but implementation is challenging and it doesn't always make financial sense.
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Favorite Book 2007
The Toyota Way is my favorite book for 2007. It had so many good ideas that I could not keep up and ended up reading it again and even buying the Field Book to go along with it.
Download Elegant Solutions from Change This which provides some highlights of the Toyota Production System. Too many ideas that are applicable to contractors to even count!
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